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Enfields Letting Agents
- For Property Management queries in the following offices Southampton/Shirley/Bitterne/Hythe/Eastleigh, please call 02380 706011 please make a selection for either Lettings or Property Management.
- For Property Management queries in the following offices Bournemouth, please call 01202 635870 please make a selection from the options available.
- For Property Management queries in the following offices Poole, please call 01202 933555 please make a selection from the options available.
- If you’re looking for a property to rent, please click here.
Select your preferred Landlord service
To help you decide the level of service you require, we’ve summarised our core services below to clearly identify the key differences. This table is not exhaustive; for full details, please refer to our terms of business.
SERVICES
TENANT FIND
FULLY MANAGED
Market appraisal of your property
Property marketing on Enfields website & major online portals (Rightmove/Zoopla/On The Market)
Unlimited accompanied viewings until a tenant has been secured
Conveyancing of proposed tenancy incl. referencing & legal paperwork
Collection of initial rent & deposit
Registration of tenant’s deposit with Deposit Protection service (DPS)
Collection of ongoing rent payments (with monthly statements)
Ongoing monitoring of tenant's credit-file
Rent arrears management
Legal safety certificate reminders
Enfields property management app
Legal advice on your behalf via ARLA
Negotiating tenancy renewals incl. drafting of new contracts
Serving of legal notices
Negotiation of the deposit allocation
Annual rent review
Regular property inspections, including photographic reports
Maintenance and repairs arranged using our vetted contractors (24 hour helpline)
Annual income & expenditure report
Letting FAQs
When preparing your property for the rental market, one of the key decisions you’ll face
is whether your furniture is up to the task. After all, the right furniture can not only enhance the appeal of your
property but also attract the right tenants. Here’s what you need to know:
- Prioritise Durability Your furniture
needs to stand the test of time—after all, rental properties experience high foot traffic. Choose furniture
that’s both durable and easy to maintain. Hard-wearing materials such as leather, high-quality upholstery,
and sturdy wood will help ensure longevity, reducing the need for frequent replacements. - Opt for a Neutral Palette A neutral
colour scheme will always have mass appeal. Think simple, timeless designs in shades like grey, beige, or
navy. These tones allow tenants to easily personalise the space without clashing with their belongings, and
they also help maintain a modern, sophisticated look throughout the years. - Make the Most of Your Space Smart
furniture choices can make a small space feel bigger and more inviting. Multi-functional pieces, like
fold-away tables, sofa beds, and storage units, are a great way to offer versatility. Tenants value
practicality, especially in flats or houses where space is at a premium. - Don’t Skimp on Comfort Tenants want
to feel at home, and that starts with comfortable, functional furniture. From a cosy sofa to a practical
dining table, make sure the furniture serves its purpose well. Quality furnishings will not only impress
your tenants but can also justify a higher rental price. - Check Fire Safety Compliance When
furnishing a rental property, always keep safety top of mind. All upholstered furniture must meet fire
safety regulations, with the appropriate fire safety labels clearly visible. This is crucial for the safety
of your tenants and is a legal requirement in the UK.
At Enfields, we’re here to help make your
rental property as attractive as possible. If you’re unsure whether your furniture is suitable, or if you need
expert advice on preparing your home for the rental market, get in touch. Our experienced team is ready to guide you
every step of the way.
Setting the right rental price for your property is crucial—charge too little, and you
risk losing out on potential income; charge too much, and you may struggle to attract tenants. So, how do you
determine the right rent? Here are the key factors to consider:
- Location, Location, Location The
area your property is situated in plays a significant role in how much rent you can charge. Properties in
sought-after locations, such as proximity to transport links, schools, or local amenities, generally command
higher rents. Research rental prices for similar properties in your neighbourhood to get a sense of what’s
competitive. - Size and Condition of the
Property The size of your property—number of bedrooms, bathrooms, and overall square
footage—directly impacts the rent you can charge. A larger property or one with additional features, such as
a garden or parking, can justify a higher rent. Additionally, if your property is well-maintained, modern,
and includes quality finishes, you’ll have room to increase the asking price compared to older, less updated
homes. - Amenities and Features Properties
with desirable features, such as a modern kitchen, energy-efficient appliances, or high-speed internet, can
justify higher rent. Don’t forget to factor in additional features like off-street parking, outdoor space,
or even furnished vs. unfurnished options, as these can all influence the rent you can charge. - Market Demand Rental prices
fluctuate based on supply and demand. If there’s high demand in your area, you can likely charge a premium.
Conversely, in a more competitive market with more properties available, you may need to adjust your asking
price to attract tenants. - Tenant Expectations Understanding
what tenants expect in your price range is key. For example, tenants willing to pay higher rents might
expect luxury finishes and additional services, such as maintenance or cleaning. Ensure that the rent you
set aligns with the level of service and quality your property offers. - Expert Valuation For a more
accurate assessment, consider seeking expert advice.Enfields offers free property valuations and can help you determine
the most competitive rental price for your property based on current market conditions. - Legal Considerations Lastly, always
make sure that your rental price is in line with local rent control laws and that you’re aware of any legal
obligations when it comes to rental price increases. A professional agent can help ensure you’re compliant
and avoid any potential issues down the line.
At Enfields, our team of experienced
professionals can help you assess your property’s value, ensuring you set a fair and competitive rental price that
maximises your investment. If you’re unsure where to start, get in touch with us for a no-obligation valuation
today.
When you let a property through Enfields, receiving your rent is a straightforward
process. Typically, rent is collected from the tenant by direct debit or standing order on the agreed payment date.
Once the funds have cleared, they are promptly transferred to your nominated bank account.
To ensure transparency, you’ll receive a detailed statement outlining the rental
income, any management fees, and other relevant deductions, if applicable. Enfields provides a reliable and
efficient system, so you can enjoy peace of mind knowing your payments are handled securely and on time.
If you have any questions about the process, Enfields’ experienced team is always
available to assist.
If a tenant fails to pay rent, Enfields has procedures in place to manage the
situation effectively and minimise stress for landlords. Here’s what you can expect:
Prompt Action: As soon as a missed
payment is identified, Enfields will contact the tenant to understand the situation and remind them of their
obligations.Payment Plans: If the tenant is
experiencing temporary financial difficulties, Enfields may negotiate a payment plan to help them get back
on track.Legal Support: In cases where
non-payment persists, Enfields can guide you through the legal process of recovering rent arrears or
regaining possession of your property. Their experienced team will ensure all actions comply with UK rental
laws, protecting your interests.Rent Protection: If you’ve opted
for a rent guarantee service, you’ll continue to receive rental payments as agreed, even if the tenant
defaults.
Enfields’ goal is to resolve issues swiftly while maintaining professionalism and
compliance. If you’re concerned about potential rent arrears, their team is always available to offer advice and
support.
Tenant referencing is a vital step to ensure you select reliable tenants for your
property. Enfields handles this process thoroughly on your behalf, using industry-standard methods to assess
potential tenants. Here’s how it works:
Identity Verification: Confirming
the tenant’s identity through official documents such as passports or driving licences.Credit Checks: Reviewing the
tenant’s credit history to assess their financial reliability and ensure they don’t have outstanding debts
or poor credit ratings.Employment and Income Verification:
Contacting employers to confirm the tenant’s income level and job stability, ensuring they can afford the
rent.Rental History: Checking references
from previous landlords or letting agents to confirm the tenant’s payment history and behaviour as a tenant.Right to Rent Check: Ensuring the
tenant has the legal right to rent in the UK, as required by law.
By conducting these checks, Enfields reduces the risk of potential issues, helping you
find trustworthy tenants for your property. Their experienced team will manage the entire process, saving you time
and ensuring peace of mind.
A tenant credit check is typically a quick process. In most cases, it can be completed
within 24 to 48 hours. However, the exact timeframe may vary depending on:
Responsiveness of the Tenant: The
speed at which the tenant provides the necessary information and authorisation to perform the check.Referencing Provider: Some
referencing agencies or systems may process checks faster than others, especially if the applicant’s details
are straightforward.Additional Verification Needs: If
discrepancies arise or further clarification is required (e.g., unusual credit history or missing
information), this could extend the timeline.
Enfields works efficiently to ensure credit checks are completed as quickly as
possible, keeping landlords informed throughout the process. Their experienced team will also handle any follow-up
inquiries to avoid unnecessary delays.
In most cases, landlords are responsible for covering the cost of tenant referencing
when using a letting agent like Enfields. This cost is typically included as part of the agency’s overall service or
management fee.
Tenant referencing fees cover important checks, including:
Identity verification
Credit history assessment
Employment and income confirmation
Rental history and landlord references
Right to Rent checks (as required by UK law)
The cost of referencing ensures thorough due diligence, helping landlords select
reliable tenants and minimise potential risks.
If you’re unsure about the fees involved, Enfields’ team can provide a clear breakdown
of costs and explain exactly what’s included in their services.
When letting out your property through Enfields, there are several fees that you may
need to account for. These fees cover essential services and ensure your property is managed efficiently. The exact
costs will depend on the level of service you choose, but common fees include:
Letting or Management Fees
A percentage of the monthly rent or a fixed fee to cover tenant
sourcing, advertising, and ongoing property management.
Tenant Referencing Fees
Covering credit checks, employment verification, and rental history
reviews for prospective tenants.
Inventory and Check-In/Check-Out
FeesPreparing an inventory report and conducting check-in and check-out
inspections to avoid disputes over deposit deductions.
Compliance Services
Optional costs for ensuring your property meets legal requirements,
such as arranging gas safety certificates, energy performance certificates (EPC), or electrical
safety checks.
Rent Guarantee Insurance (if
selected)Protecting your income in case the tenant defaults on payments.
Enfields provides a transparent breakdown of all fees before you proceed, so there
are no unexpected costs. Their team is happy to discuss your options and tailor their services to meet your needs.
As a landlord, you’re entitled to make deductions from the tenant’s security deposit
if specific conditions outlined in the tenancy agreement are not met. However, all deductions must be fair,
reasonable, and supported by evidence. Common reasons for deductions include:
- Unpaid Rent
- If the tenant leaves without settling outstanding rent, you can
deduct the owed amount from the deposit.
- If the tenant leaves without settling outstanding rent, you can
- Property Damage
- Repairs for damage beyond normal wear and tear, such as broken
fixtures, holes in walls, or damaged appliances, can be deducted. General wear, like worn carpets or
faded paint, cannot be claimed.
- Repairs for damage beyond normal wear and tear, such as broken
- Cleaning Costs
- If the property is not returned in the same clean condition as when
the tenancy began, professional cleaning fees can be deducted.
- If the property is not returned in the same clean condition as when
- Replacement of Missing Items
- If items listed in the inventory are missing or damaged, their
replacement cost can be claimed.
- If items listed in the inventory are missing or damaged, their
- Unpaid Bills
- Any utility bills or council tax left unpaid by the tenant that you,
as the landlord, are liable for can be deducted.
- Any utility bills or council tax left unpaid by the tenant that you,
Evidence Is Key
To ensure deductions are justified:
- Take dated photos or videos of the property before and after the tenancy.
- Maintain a clear and detailed inventory signed by the tenant.
- Keep all receipts and invoices for repairs, cleaning, or replacements.
Enfields can assist with inventory management and deposit disputes, ensuring you
comply with UK tenancy deposit protection rules while safeguarding your rights as a landlord.
You can charge a tenant for cleaning if they leave the property in a condition that
is not as clean as when their tenancy started. However, the charge must be reasonable, reflecting the actual cost of
returning the property to its original state.
What to Consider When Charging for Cleaning:
Condition at the Start of the
TenancyUse the signed inventory and check-in report to compare the
property’s cleanliness before and after the tenancy. This will determine whether cleaning is
necessary and fair.
Type of Cleaning Required
General cleaning (e.g., vacuuming, dusting) typically costs less than
specialised cleaning services, such as carpet shampooing or deep cleaning for ovens or bathrooms.
Evidence of Costs
You cannot overcharge or estimate arbitrarily. Provide receipts or
quotes from professional cleaners as evidence to justify the deduction.
Fair Wear and Tear
General wear and tear (e.g., light scuffs or fading) cannot be
deducted. Cleaning charges should only apply to excessive dirt or neglect.
Average Cleaning Costs in the UK:
Standard Cleaning: £15-£20 per
hour.Deep Cleaning: £100-£250 for a
whole property, depending on its size.
Enfields can guide you through the process of managing deductions to ensure
compliance with deposit protection rules and avoid disputes. Always keep documentation to support your claim.
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